Based on published literature, day of surgery delays and/or cancellations cost the facility at a minimum of $15-$20/minute.
11% to 4%
Studies have shown that pre-operative patient evaluation (including anesthesia assessment) can decrease day of surgery delays from 11% to 4%.
Based on review of annual OBGYN claims for 3 largest medical malpractice carriers in the North East show more than 30% were on a basis of inadequate communication (including consent) with average pay out of $466,000.
20-25K claims are filed in the US annually with about 1/3 alleging inadequate communication including failure to obtain true informed consent.
Streamlining and Empowering
the Perioperative Experience for All
Standardization of the consent process allows each patient to receive the same comprehensive procedure-specific information in an easy to understand manner without provider bias, or time constraints.
More informed patients have higher satisfaction, more realistic expectations, and are more cooperative therefore increasing satisfaction with the process for both the provider and the patient.
As advocates for both the patient and the provider, our comprehensive process ensures patient comprehension, competency, cognition, and voluntariness in electing to proceed with the proposed procedure.
Well-informed patients are more satisfied, and file fewer legal claims.
We’ve been there… presented with a diagnosis and a treatment option, we were handed a hastily filled out form to sign, granting permission to proceed with a procedure. On some occasions, someone other than the practitioner doing the procedure counseled us. We found this unacceptable, especially in an era of advancing technology, increasing medical error rates, and decreasing human interaction.
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